The #1 guest management platform that automates check-ins, verifies every guest, and protects every property you run.
Automated check-ins, upsells, and happy guests.
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Happy guests.
Happy hosts.
Made for hosts, by hosts · Free guest experience platformEverything after the booking, handled.
Agreements, ID verification, guest messaging, upsells, and damage protection — automated the same way on every listing. Plugs into Airbnb, Vrbo, and your PMS. Nothing to migrate.
Let's find a time to meet
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Pick a time to chat and full set up is "done for you" for free!
One property or fifty,
Happy Guest fits.
"Happy Guest got me started when I knew absolutely nothing about the business. The mentoring and support alone is infinitely valuable. The guest portal is far more robust than a protection plan."
"Easy to use and seamless upsell to guests! Happy with all the speedy customer service support."
"I won't do a reservation without Happy Guest. The New Yorker in me knows better haha."
First, guests receive a
welcome message…
Then they sign agreements, upgrade their stay, and check in all in your own professional guest portal and guidebook system.
Set up once — every arrival runs the same
Guests sign agreements, verify ID, and check in through your branded portal — leading themselves through it.
On arrival day, access and welcome details are automatically released as soon as they finish their check-in steps.
GUEST ONBOARDING & ARRIVAL REGISTRATION
Free guest screening & protectionKnow exactly who's staying — before they ever get the door code.
Verified ID and a signed agreement on every booking, and the industry's best damage waivers — the documentation that wins disputes and protects everything you've built.
Let's find a time to meet
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And the same protection for your property too
Happy Guest is connected to the best damage waivers in the industry providing consistent coverage and easy SOPs for you and your teams.
- ✔ Guest pays. You mark it up. Damage protection becomes recurring revenue on every booking — not an expense eating your margin.
- ✔ Predictable waiver income, zero out-of-pocket. You know what's coming in before the guest checks in.
- ✔ Your owners' insurance protected. Reduce filed claims, rate hikes, and carriers dropping them.
- ✔ Protected owners renew. Blindsided owners leave. Even when damage isn't your fault, the surprised owner is the one who shops around next year.
- ✔ The line that wins the meeting. "Every booking, every channel, covered by damage protection we fully manage." Owners hear that and lean in.
- ✔ HOA-compliant before you walk in the door. Boards are starting to require documented damage protection. You'll already have it while your competitor is still filling out the questionnaire.
- ✔ Scale without the scaling tax. Same process at 10 units or 1,000. Add 50 properties without adding 50 headaches.
- ✔ Cleaners and VAs stop getting it wrong. Every channel plays by the same rules — no more "on Vrbo we do it this way…"
- ✔ One rulebook. Every channel. Airbnb, Vrbo, Booking.com, direct, travel agents — same SOP, same vocabulary, same claim process.
Full platform, no per-property fees, no surprises. Coverage is issued and administered by a third-party partner. Happy Guest facilitates collection and documentation — it does not underwrite policies, guarantee coverage, or determine claim outcomes."Using HappyGuest has been a great addition to my workflow. It's made the process of getting guests to sign rental agreements seamless and professional."
"Thanks to Happy Guest and their ID verification I stopped a convicted burglar from entering my million dollar property for a stay."
"My first 5 guests have left my place raving 5-star reviews. All thanks to the systems that they helped me put in place. Hosting only 2 months — what a way to kick off my first listing!"
Add cool upsells and affiliate links 💸
Share tips, local lists, and reminders inside a centralized digital guidebook
"It's added another level of protection and security for our properties — and puts us in a better position to scale."
— Jane, Capterra
Free to start — see what it'd automate for your listings
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Connects to your existing tools
Happy Guest works with your existing booking channels or PMS — so you don’t change how reservations come in. It takes over everything after booking, automating the guest journey from start to finish.
WORKS SEAMLESSLY WITH
One link, no download needed
Not an app — one check-in link for guests, a simple web login for you. Always OTA compliant.
Made for hosts by hosts
Happy Guest was founded by longtime hosts and operators who wanted to manage their own short-term rental properties more efficiently while providing a better, easier guest experience.
We partnered with psychologists to understand the mental load of hosting, how burnout happens, and what exactly makes guests say yes.
Now the platform makes guests and hosts feel genuinely taken care of — the basics get covered automatically, so providing an intentional experience can stay front and center.
Happy Guest in the wild
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![A wooden chair with a small Santa Claus and a zebra doll sitting on it, positioned near a large green plant and concrete stairs.]()
Resources: Webinars
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![Close-up of a toy T-Rex dinosaur in the foreground, with a blurred toy Triceratops dinosaur in the background on rocky terrain.]()
Resources: Browse All
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![A white house with large window panes, a flowering red vine climbing up the front, and potted plants in front, beneath a bright blue sky.]()
For Short Term Rentals
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![Part of a decorative headboard with carved wood design and cream-colored tufted upholstery, visible against a wallpapered wall with vertical stripes and floral patterns.]()
For Boutique Hotels
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![A cozy living room with pink walls, green furniture, and a framed portrait of a woman with a turban. There are flowers on the table and a lamp with a fringed shade in the foreground.]()
For Inns & Bed and Breakfasts
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![A rubber duck dressed as a hiker with a backpack, hat, and camera, surrounded by dark green ivy leaves.]()
For Glamping & Unique Stays
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![A cozy interior scene with an orange vintage sofa, a throw pillow with a blue plaid pattern, a smaller pillow with a leopard print, a blue jug with dried flowers, a pink stool, a large cactus, a framed landscape painting, and a patterned rug.]()
For Mid-Term Rentals
Book a demo to check it out
The #1 guest management system for independent hosts and operators
✔ Full platform, every feature
✔ No per-property fees
✔ No credit card required
✔ We help you set up
Let's find a time to meet
Pop your email in and we'll show you the calendar.